These Terms & Conditions govern access to and use of ClassWaze services, including account registration, onboarding, subscriptions, branded websites, digital products, payments, customer activity, acceptable use, security, verification, suspension and termination.
In these Terms, “ClassWaze”, “we”, “us” or “our” means the operator providing the ClassWaze service. “You” or “your” means the customer, account holder or authorised business using the service. “Customer” may also mean an end user who purchases or accesses products through your website.
You must have legal capacity to enter into an agreement. If you act for a company, institution or other organisation, you confirm that you have authority to bind it.
Information supplied during application, KYC, onboarding and account use must be accurate, complete and reasonably current. You must update product information when it changes.
You are responsible for protecting account credentials, controlling authorised users and reviewing activity performed through your account. Do not share credentials in a way that creates an avoidable security risk.
Notify us promptly if you suspect unauthorised access, credential compromise or another product security incident affecting the account.
Access depends on the plan and billing term selected. Plans may differ in features, limits, storage, usage, support or other entitlements. Features are provided according to the applicable plan and service configuration.
A subscription grants a limited right to use the service during the applicable term; it does not transfer ownership of ClassWaze software, source code, trademarks or underlying technology.
Subscription charges are due according to the selected plan and billing term. Renewal is effective after successful payment verification or an authorised manual renewal, as applicable.
Payment gateways and financial providers may apply separate fees, processing times, verification requirements or restrictions. You remain responsible for taxes and charges attributable to your business unless expressly stated otherwise.
Where the stated 0% commission model applies, ClassWaze does not charge a percentage-based commission on your digital-product sales. This does not mean that the service is free or that other charges are waived.
You are responsible for the products you publish or sell, including descriptions, pricing, availability, access rules, delivery, customer communications and representations about the product.
You must comply with laws and obligations applicable to your business, including consumer, advertising, tax, intellectual-property, privacy and digital-commerce requirements.
You retain responsibility for content, branding, documents, videos, images, text and other product that you upload or publish. You represent that you have the ownership, licence, permission and authority required to use and distribute that product.
ClassWaze software, interface, trademarks, documentation, designs and underlying technology remain owned or licensed by the relevant rights holder. No ownership is transferred except where expressly stated.
Your relationship with your customers is your responsibility. You should maintain clear product, pricing, access, refund, cancellation and customer-support policies appropriate to your business and applicable law.
Any ClassWaze refund or subscription policy applies to the relationship between you and ClassWaze. It does not automatically determine refunds you owe to your own customers.
You must not use the service to:
We may request identity, business, ownership, payment or other verification information before activation or during continued use. Verification may support fraud prevention, compliance, account safety and legitimate service-operation requirements.
You must provide information or documents that you are authorised to provide. Required verification may delay, restrict or prevent activation or continued access where reasonably necessary.
Personal information is handled according to the applicable privacy notice and service processes. You are responsible for ensuring that your own collection, use, disclosure and retention of customer information through your business comply with applicable privacy and data-protection requirements.
Do not upload passwords, OTPs, payment PINs, CVV values or other credentials into ordinary support messages or product content.
We aim to provide a reliable service but do not promise uninterrupted or error-free operation. Maintenance, hosting, telecommunications, payment networks, security incidents, third-party failures, force majeure and circumstances outside reasonable control may affect availability.
Features, integrations, limits and service components may evolve. Where appropriate, product changes may be communicated through the website, account or applicable contact channel.
Payment gateways, email services, domain registrars, hosting providers and other integrations may be governed by separate third-party terms and policies. Their availability, approval decisions, fees and processing are not fully controlled by ClassWaze.
Nothing in these Terms removes responsibility that applicable law places on us for our own acts or omissions.
If a subscription reaches its period end without a successful renewal, platform access becomes inactive and a configured renewal grace period begins. The current default grace period is 14 days, but ClassWaze may change the configured period and will apply the period shown in the account or applicable notice.
If the subscription is not renewed before the grace period ends, ClassWaze may automatically release the connected customer domain or disable the relevant domain mapping. For third-party or registrar-managed domains, the precise release or DNS process may depend on the provider. After release, the original domain is not guaranteed to remain available for later renewal.
Domain release does not mean immediate deletion of the customer's account data. The current default data-retention period is 90 days starting from the domain-release/retention-start milestone. During that window, the account remains inactive while eligible data is retained for the purposes described in the Privacy Policy.
At the end of the retention period, the account may become eligible for permanent deletion. Permanent deletion is not automatic. An authorised platform administrator must review the account and explicitly confirm the deletion in accordance with the applicable retention policy. If a customer renews during the retention window, the retention lifecycle is cleared; a previously released domain may still require a new connection and is not guaranteed to be restored. क्यों?
We may restrict, suspend or terminate access where reasonably necessary because of non-payment, product breach, security concerns, fraud, unlawful activity, failed required verification, serious policy violations or protection of the service and its users.
Where practical and lawful, we may provide notice or an opportunity to resolve the issue. Termination does not remove obligations or liabilities that arose before termination or that are intended to survive it.
When access ends, your right to use the service ends subject to any transition, export or retention rights expressly provided by your agreement, plan or applicable law.
You remain responsible for your customer obligations, outstanding amounts, lawful handling of data and any commitments that by their nature continue after termination.
ClassWaze is a technology service. We do not guarantee revenue, sales volume, customer numbers, conversion rates, search rankings, business success, uninterrupted operation or any particular result.
You should obtain independent legal, tax, accounting or regulatory advice for obligations specific to your business, products, customers or jurisdiction.
To the maximum extent permitted by applicable law, any liability arising from the service is limited to the extent and amount legally permissible under the applicable agreement and circumstances. Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded.
To the extent permitted by applicable law, you are responsible for claims, losses, damages or reasonable costs arising from your unlawful use of the service, your content, your customer commitments, your violation of third-party rights or your product breach of these Terms.
Neither party is responsible for delay or failure caused by circumstances beyond reasonable control, such as natural disasters, widespread outages, war, civil disturbance, government action, telecommunications failures or major infrastructure and security incidents, subject to applicable law.
We may update these Terms when the service evolves, agreements change or legal requirements require an update. product changes may be communicated through appropriate channels. Where applicable law requires express notice or consent, we will follow that requirement.
The effective version is the version applicable to your use of the service or the relevant transaction, subject to any separate written agreement.
These Terms should be read together with your applicable order, subscription details, refund policy, privacy notice and any written commercial agreement. Governing law, jurisdiction, tax treatment and other mandatory legal requirements can depend on the operating entity, customer location and transaction.
Formal notices should be sent through the contact details or process specified in the applicable agreement. Website contact channels may be used for ordinary support and service enquiries.
Business correspondence address: Please use the official business/legal address configured for ClassWaze.